Got Questions? We've Got Answers
Find answers to common questions about BillSync and how we can help you manage your municipal bills more effectively.
BillSync is a digital platform designed to help Zimbabwe residents manage their municipal council bills in one secure, centralized location. You can access, track, analyze, and store all your property bills digitally, eliminating the need for physical paperwork.
Getting started is simple! Sign up for a free account, verify your property details, and connect your municipal account using your account number. Once connected, you'll be able to view and manage all your bills in one place.
Yes! BillSync offers a free tier that allows you to manage your municipal bills at no cost. We believe in making bill management accessible to everyone. No credit card is required to get started.
BillSync currently supports major cities across Zimbabwe including Harare, Bulawayo, Mutare, Gweru, Kwekwe, Kadoma, Masvingo, Chinhoyi, Marondera, and Victoria Falls. We're continuously expanding to serve more municipalities nationwide.
Your security is our top priority. BillSync uses bank-level encryption to protect your sensitive financial information. We implement strict privacy controls and follow industry best practices to ensure your data remains safe and confidential.
Absolutely! BillSync supports multi-property management, allowing you to manage bills for multiple properties from a single unified dashboard. This is perfect for property managers, landlords, and real estate professionals.
Connecting your municipal account is quick and easy. Simply provide your municipal account number during the setup process. BillSync will securely link your account and automatically sync your bills.
Yes! BillSync sends intelligent payment reminders via email and SMS to ensure you never miss a payment deadline. You can customize your notification preferences in your account settings.
Yes, BillSync is fully responsive and works seamlessly on smartphones, tablets, and desktop computers. You can access your bills anytime, anywhere, on any device with an internet connection.
If you lose access to your account, you can use the 'Forgot Password' feature on the sign-in page to reset your password. If you need additional assistance, our support team is available to help you regain access to your account.
Bills are automatically synced with your municipal account. Updates typically occur within 24-48 hours of new bills being issued by your municipality. You can also manually refresh your bills at any time.
No. BillSync takes your privacy seriously. We do not sell, rent, or share your personal information with third parties. Your data is used solely to provide you with bill management services. Please review our Privacy Policy for more details.
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